A Big V for the WG!

I went into Walgreens yesterday ready with my list of things i was going to get on this weeks circular, crossing my fingers they had what i needed.
First the Keri Lotion on RR....none
Then the Skinny Cow...none
THEN the colgate toothpaste..none
and finially the crest+scope toothpaste...NONE!

At this point I've about had it with the Stillwater walgreens not having anything. I asked one of the managers if they had anything i wanted in stock and he informed me that they didnt get ANY of the colgate or crest or keri lotion in. So i left walgreens aggrivated and annoyed. How are we suspose to shop there when they dont even get the products in thats in the weekly circular? Its not even that some crazy coupon lady has come and cleared the shelf, its that they didnt get ANY!

So anyways, today i decided enough was enough and I called WG corporate customer service and informed them of my issue. No more than 3 hours later I got a call from Mike one of the managers at the SW WG following up with me on my corporate call. He was very friendly and understanding and appologized for the lack of inventory. He told me he DID get some of the items in today and was holding them in the back for me. He said sometimes when sales are so popular they dont always get in the products since the warehouse is streatched thin, and what they do get in, usually goes as soon as they put in on the shelf. He did say they get shipments on tuesday and wednesdays so after that is the best time to find things, and if your looking for something specific, call and ask them to hold it for you. (as long as its not a CRAZY amount)

While I had him on the phone I wanted to ask some questions about their coupon policy just to verify.

• if you have a single item that you use (1) Manufacture Coupon and (1) Walgreens coupon it only counts as (1) coupon


• if you have a coupon that is a BOGO coupon that counts a (2) coupons


• if you have a coupon that states $ off more than 1 item, however many items you need for the coupon, thats how many coupons its counted as.....example "$2/3 items" counts as (3) coupons.


• and a Register Reward counts as a manufacture coupon against your transaction

So always have the same number or more items than coupons. i like to grab the $.15 laffy taffy. it seems to be the cheapest thing in the store.

So i want to say thanks to Mike from Walgreens in Stillwater for following up with me and just say dont be afraid to voice your concerns to store because it can pay off!